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Everything related to your account, profile, billing, etc.
I want my account and all my data removed. How do I do that?
First, if you're a paying member, you must cancel your recurring subscription. See here for details on how to do this. If you'd then like to have your data completely removed from our servers, you'll need to contact us by email or chat and provide your username. As for emails, you can unsubscribe from those by clicking the 'Unsubscribe' link at the bottom of any email which will remove you from the list.
Am I stuck in a contract if I sign up?
No. We don't lock you in to anything when you sign up. You have the freedom and flexibility to cancel your recurring membership on TalkInArabic.com at any time. See our Terms for more information regarding cancellations.
Does TalkInArabic.com offer a free trial period?
Yes. This means that you're able to create a free account and access our free content. However all of our best, highest quality lesson material is available only to paying members. You can see our low pricing here. If you do decide that Talk In Arabic is not for you then you're always free to cancel your subscription before the next payment cycle rol
Is my credit card and other personal information safe with TalkInArabic.com?
100% safe. We don't actually have any access to your credit card information - it's handled by our payment processor, Stripe. They are industry leaders and have an impeccable reputation for security. As for passwords, we don't and cannot see them. They're encrypted. The only information available to us is your first and last name, and email address. This information is held for a while and then automatically wiped from our server after a period of inactivit
Is it possible to join TalkInArabic.com without recurring payments?
Yes. We offer a Lifetime subscription option. Pay once and get access to all of our current and future content forever. No further payments necessary. The benefit of choosing the Lifetime option is that it includes all our addon material (verb packs and audiobook), plus you'll never be subject to a pricing change again in future. Sign up here.
How do I upgrade or downgrade my subscription type?
If you'd like to upgrade (e.g. change a monthly subscription to annual) or downgrade, then please contact us. If your subscription has already ended or is about to end, you can simply resubscribe under a new plan.
Does a premium account give me access to all dialects?
Currently, yes. A premium account will allow you to access material for all of our material across all dialects. However, this is due to change soon with changes we're introducing to the site (tba). If you'd like to lock in access to all dialects now, we recommend signing up for a Lifetime subscription.
How can I cancel my subscription?
We're sorry to hear that you're considering leaving. You can cancel your recurring subscription immediately via your Account Settings page. Cancellation steps Navigate from the menu under your avatar to "Account Settings". Then click on "Billing Information" on the left side under your profile image. !(https://storage.crisp.chat/users/helpdesk/
How to request a refund
If you are unhappy with your paid membership, we're sorry to hear that. As per our terms, you can contact us for a full refund. We offer a 30 day grace period for all new signups. Note: Cancellation does not imply an automatic refund. You must